Refund policy

History Loves Company and The Foundry want you to feel good about your purchase. If you have a question or an issue with an order, contact us at chris@historylovesco.com or (248) 568-6030.

Eligible returns
Most unused, unopened physical merchandise may be returned within 14 days of delivery. To be eligible, an item must be in its original condition and, where applicable, in its original packaging.

To begin a return, email us your order number, the item you wish to return, and the reason for the return. Do not send an item back until we provide return instructions.

Non-returnable items
The following items are final sale unless they arrive damaged, defective, or materially different from what was ordered:

  • Digital products, downloads, and e-books once delivered or accessed
  • Personalized, signed, custom, or made-to-order items
  • Preorder bonuses, limited-edition items, and items marked final sale
  • Vintage, antique, one-of-a-kind, consignment, and vendor-made goods
  • Gift cards
  • Event tickets, workshops, reservations, rentals, and services

Vintage and one-of-a-kind goods may show normal age, wear, patina, or other characteristics described or visible in the listing. Please review listings and photographs carefully before purchasing.

Preorders
Preorder items may be canceled for a full refund before the item has shipped or entered final production. Estimated release and shipping dates are estimates and may change due to production, printing, shipping, or supply circumstances. We will communicate meaningful changes when possible.

Damaged, defective, or incorrect orders
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photos of the item and packaging. We will review the issue and, when appropriate, offer a replacement, store credit, or refund.

Refunds
After we receive and inspect an approved return, we will notify you of the decision. Approved refunds are issued to the original payment method. Your bank or card issuer may take additional time to post the refund.

Original shipping charges are nonrefundable unless we made an error or the item arrived damaged or defective. Customers are responsible for return shipping unless otherwise agreed in writing.