Refund policy
HLC Apparel Co. – Refund Policy
Last updated: November 12th, 2025
At HLC Apparel Co., we want you to love what you wear. If something isn’t right, we’re here to help.
Returns & Exchanges
We accept returns and exchanges within 30 days of delivery.
To be eligible for a return or exchange:
-
Item must be unused, unwashed, and in original condition
-
Tags must still be attached
-
Item must be free of odors, stains, or wear
Non-returnable items include:
-
Gift cards
-
Final sale items
-
Custom or limited-edition drops (if specified on product page)
Return Process
To start a return, email us at chris@historylovesco.com with:
-
Order number
-
Item(s) you’d like to return
-
Reason for return
Once your return is approved, we’ll send instructions for shipping your item back.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Once your return is received and inspected, we will notify you of approval or denial.
If approved:
-
Your refund will be issued to your original payment method
-
Please allow 3–7 business days for your bank to process the refund
Shipping costs are non-refundable.
Damaged, Defective, or Wrong Items
If your order is damaged, incorrect, or defective, email us within 7 days of delivery at chris@historylovesco.com with photos and your order number.
We’ll make it right immediately.
Exchanges
If you need a different size or color, contact us at chris@historylovesco.com.
We’ll guide you through the exchange process and hold your replacement item when possible.
Cancellations
Orders cannot be canceled once they have entered production or have shipped.
If you need to modify your order, please contact us as soon as possible.
Contact Us
For any questions about returns or refunds, reach out anytime:
📧 chris@historylovesco.com